Touchstone Home Products Reviews

Touchstone Home Products offers a variety of electric fireplaces, TV lifts, and cabinets. The Sideline 50 Inch Recessed Smart Electric Fireplace is priced at $499.00, reduced from $749.00. The Sideline Elite 60 Inch Recessed Smart Electric Fireplace costs $1,199.00, down from $1,799.00, and the Sideline Infinity 60 Inch 3 Sided Recessed Smart Electric Fireplace is available for $1,749.00, marked down from $2,629.00. Customers are encouraged to shop directly from Touchstone Home Products to ensure they receive the best price, with the company offering a price match guarantee under certain conditions. Free U.S. shipping is provided, with products shipped from either California or Pennsylvania warehouses.

Touchstone Home Products provides a refund for the purchase price if customers are dissatisfied with their electric fireplace, provided they notify the company within 30 days of purchase. There is no restocking fee for fireplaces returned in original packaging in sellable condition. For returns, customers must contact Touchstone Home Products for a Return Authorization number (RMA#). The product must be returned using the same shipping method as it was delivered, and customers are responsible for return shipping costs. Refunds are applied to the payment method used at purchase. The warranty covers electric fireplaces and related spare parts for one year from the date of purchase, ensuring they are free from defects in materials and workmanship. As for shipping, Touchstone Home Products offers free shipping across the contiguous United States, with warehouses in Pennsylvania for quick delivery. Depending on the product size, orders may be shipped via USPS, Ground Delivery, or Truck Delivery. For heavy items requiring lift gate curbside delivery, customers should prepare for truck delivery. Shipping to Canada is available with details provided at checkout.